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All City Pet Care Veterinary Emergency Hospital

Woman holding an orange cat

Emergencies

EMERGENCY TRIAGE PROTOCOL

The emergency hospital team is able to accommodate dog and cat emergencies only.

Given the increase in case-load of emergency cases coming into the clinic, we are enacting a triage protocol to prioritize those cases needing to be seen sooner than others, especially during busy times.

Please review the following chart to determine which category your pet falls into. Our team will help confirm category of care and give you an idea of wait time for that level.

**If the status of your pet changes at any time, please let a staff member know immediately***

Special Considerations:

**Certain levels of care may be unavailable during certain time periods based on case load***

***We will always see pets in need of humane euthanasia. ***